Please read over all policies before booking appointment.

Your First Visit:
We prefer the pet parent to bring in and pick up on their first visit. That way we can get information about your pet’s personality, temperament and get a good understanding of the type of haircut you want for your dog.

Pricing:
Our prices are based on breed, size and the length of time spent grooming your dog. Therefore, prices can fluctuate depending on change in haircut, size of pet at time of service, condition of coat or length of time between appointments.  

Vaccination:
Prior to receiving any services, all owners must provide proof of current Rabies Vaccination.  All vaccines are recommended but not required. Dogs must not be vaccinated within 72 hours prior to their appointment.

Appointments:
We recommend re-booking your appointment at checkout. This is because our current clients are all on a 2,4,6 or 8 week schedule. If you do not rebook we cannot guarantee your pet a spot at your desired time If your pet is not rescheduled at your appointment unfortunately we may not be able to accommodate your pet in the future.

Cancellation:
We are a stress free grooming salon. In order to keep a stress free, safe environment for your furry family member, we groom by appointment only and each pet is given a specific time slot based on their breed, weight, and service they’ll receive. Your spa appointment is a reservation for the individualized attention we provide each pet. We can only take a limited number of appointments each day. A missed appointment is a loss of income to a small business owner. If an appointment is missed with no notification or canceled day of you will be billed 50% of your grooming service for that day (or $50 whichever is more).  Please cancel your appointment 24-48 hours before. We have a waitlist of clients that will be willing to take your slot.